Massage & Wellness
TheraPoint Recovery Massage & Wellness
Policies & Commitments
At TheraPoint Recovery, our mission is to provide safe, effective, and inclusive massage and wellness services that support recovery, balance, and overall well-being. To protect our clients and uphold professional standards, we have outlined our Accessibility Statement, Non-Discrimination Statement, Code of Ethics, and Client Bill of Rights below.
Accessibility Statement.
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Our Commitment
Our website follows accessibility best practices (WCAG 2.1 guidelines).
Text is clear, fonts are readable, and images include descriptions.
Screen reader and keyboard navigation are supported.
In-Person Accessibility
We bring services directly to you, reducing mobility and transportation barriers.
We accommodate elders, individuals with disabilities, and clients with special needs.
Adjustments can be made for comfort, positioning, or communication support.
Feedback
We welcome feedback to improve accessibility. Please contact us with any concerns.
Non-Discrimination Statement
TheraPoint Recovery Massage & Wellness is committed to an inclusive, respectful environment.
We do not discriminate based on:
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Race, ethnicity, or national origin
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Age
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Religion or belief
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Gender, gender identity, or gender expression
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Sexual orientation
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Disability or health condition
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Pregnancy or postpartum status
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Veteran status
Every client deserves dignity, professionalism, and compassionate care.
Code of Ethics
Our work is guided by the highest standards of professionalism, integrity, and client care.
Confidentiality – All client sessions, records, and discussions remain private.
Respect & Professional Boundaries – We provide a safe, respectful environment for every client. Any inappropriate behavior will not be tolerated.
Informed Consent – Services are only provided with the client’s understanding and consent. Clients may stop or modify a session at any time.
Scope of Practice – We do not diagnose, prescribe, or claim to cure, we work along side doctors and treat everything in medical grade standards. Our services support wellness and recovery.
Professionalism – We arrive prepared, punctual, and dedicated to providing quality care.
Ongoing Learning – We commit to continuing education to enhance our skills and uphold industry standards.
Client Bill of Rights
At TheraPoint Recovery Massage & Wellness, every client has the right to:
Respect & Dignity – Be treated with kindness, professionalism, and without discrimination.
Confidentiality – Trust that all personal and health information will remain private.
Safety – Receive services in a safe, comfortable, and supportive environment.
Informed Choice – Understand the techniques being used and decide what feels right for you.
Boundaries – Stop, pause, or adjust a session at any time for your comfort.
Quality Care – Expect skilled, attentive, and professional service at every appointment.
Accessibility – Request accommodations or modifications to best meet your needs.
Communication – Ask questions and have them answered clearly and respectfully.
Your health, comfort, and trust are our highest priorities.
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Contact Us
If you have questions about our policies or need accommodations, please contact:
TheraPoint Recovery Massage & Wellness
TheraPointRecovery@gmail.com 571-999-4036